Conley was still walking alongside them.
"Conley genuinely wants the acquisition. And he wants it to work well. Conley's smart, and I think he realizes that Meredith isn't competent for the job. But Conley sees Meredith as the price of Nichols's support. So Conley has gone along with the choice of Meredith-at least for the time being."
"And what are we doing now?"
"Finding out about the last missing piece."
"Which is?"
Sanders was looking down the hallway marked OPERATIONS. This wasn't really his area of the database, except in specific places of overlap. The files were marked alphabetically. He went down the row until he found DIGICOM/MALAYSIA SA.
He opened it up and searched the file section marked STARTUP.. He found his own memos, feasibility studies, site reports, government negotiations, first set specifications, memos from their Singapore suppliers, more government negotiations, all stretching back two years.
"What are you looking for?"
"Building plans."
He expected to see the thick sheets of blueprints and inspection summaries, but instead there was just a thin file. He opened the first sheet, and a three dimensional image of the factory floated in the air in front of him. It was just an outline at first, but it rapidly filled in and became solid-looking. Sanders, Fernandez, and Conley stood on three sides of it, looking at it. It was like a very large, detailed doll's house. They peered in through the windows.
Sanders pushed a button. The model became transparent, then turned into a cutaway; now they could see the assembly line, the physical plant. A green line the conveyor belt-started moving, and the machines and workers assembled the CD-ROM drives as the parts came down the line.
"What are you looking for?"
"Revisions." He shook his head. "This is the first set of plans."
The second sheet was marked "Revisions 1/First Set" with the date. He opened it up. The model of the plant seemed to shimmer for a moment, but it remained the same.
"Nothing happened."
The next sheet was marked "Revisions 2/Detail Only." Again, when he opened it, the plant shimmered briefly but was unchanged.
"According to these records, the plant was never revised," Sanders said. "But we know it was."
"What's he doing?" Fernandez said. She was looking at Conley.
Sanders saw that Conley was slowly mouthing words, his facial movements exaggerated.
"He's trying to tell us something," she said to Sanders. "Can you see what it is?"
"No." Sanders watched a moment, but the cartoonlike quality of Conley's face made it impossible to read his lips. Finally Sanders shook his head.
Conley nodded, and took the keypad out of Sanders's hand. He pushed a button marked RELATED and Sanders saw a list of related databases flash up in the air. It was an extensive list, including the permits from the Malay government, the architect's notes, the contractor agreements, health and medical inspections, and more. All together, there were about eighty items on the list. Sanders felt sure he would have overlooked the one in the middle of the list that Conley was now pointing to:
OPERATIONS REVIEW UNIT
"What's that?" Fernandez said.
Sanders pressed the name and a new sheet fluttered up. He pushed a button marked SUMMARY and read the sheet aloud: " `The Operations Review Unit was formed four years ago in Cupertino by Philip Blackburn to address problems not normally within Operations Management purview. The mission of the Review Unit was to improve management efficiency within DigiCom. Over the years, the Operations Review Unit has successfully resolved a number of management problems at DigiCom.' "
"Uh-huh," Fernandez said.
" `Nine months ago, the Operations Review Unit, then headed by Meredith Johnson of Cupertino Operations, undertook a review of the proposed manufacturing facility in Kuala Lumpur, Malaysia. The immediate stimulus for the review was a conflict with the Malay government over the number and ethnic composition of workers employed at the proposed facility.' "
"Uh-oh," Fernandez said.
" `Led by Ms. Johnson, with legal assistance from Mr. Blackburn, the Operations Review Unit had outstanding success in resolving the many problems facing DigiCom's Malaysian operation.' "
"What is this, a press release?" Fernandez said.
"Looks like it," Sanders said. He read on: " `Specific issues concerned the number and ethnic composition of workers employed at the facility. The original plans called for seventy workers to be employed. Responding to the requests of the Malay government, Operations Review was able to increase the number of workers to eighty-five by reducing the amount of automation at the plant, thus making the facility more suitable to the economy of a developing country.' " Sanders looked over at Fernandez. "And screwing us completely," he said.
"Why?
He continued: " `In addition, a cost-savings review generated important fiscal benefits in a number of areas. Costs were reduced with no detriment to product quality at the plant. Air-handling capacity was revised to more appropriate levels, and outsourcing supplier contracts were reallocated, with substantial savings benefit to the company.' " Sanders shook his head. "That's it," he said. "That's the whole ball game.
"I don't understand," Fernandez said. "This makes sense to you?" "You're damned right it does."
He pushed the DETAIL button for more pages.
"I am sorry," the angel said, "there is no more detail."
"Angel, where are the supporting memos and files?" Sanders knew that there had to be massive paperwork behind these summary changes. The renegotiations with the Malay government alone would fill drawers of files.